Managing Conditions on a Case

To add conditions to a case, select the “Conditions” tab to go to the case conditions page. From this page you can add, edit, delete conditions that apply to this case.

Conditions tab

Adding, editing and deleting conditions are controlled by permissions. If you are not able to complete an action detailed below, you may need to request that permission to do so be added to your account.

Client Documentation

Managing Conditions on a Case

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