Overview
MAGNET utilizes Flags to allow for adding notes that should be shown to any user accessing the case. Depending on which module the flag is added to, the flag may behave different.
By default, when a flag is added to a case, it will only be shown on the case it is added to. The exception to this, is when a flag is added to a parcel case, it will also be displayed in the new case wizard when creating a new case on the property.
Example Case Flag on the case screen
Example flag show on the new case wizard when creating a case on the parcel with a flag
Flags can be added to cases either by utilizing the “Select Action…” menu on a case or if enabled, the Bulk Flag management feature.
Table of Contents
Automated Flags
Most flags are added to cases manually in MAGNET, however, there are some specific scenarios where flags are automatically created.
Currently, automatic flags are setup for Violation/Code Enforcement cases. When a new complaint or violation is created, a new flag will be automatically added to the linked parcel.
If the case is not linked to a parcel, such as no address cases, no flag will be added to any other case.
Example automated flag on a parcel (MAGNET v6.3+):
Bulk Flag Management
Overview
This feature allows for the adding, editing or removal of flags on one or more case/properties at one time.The Bulk Flag Management Feature is available from the Data Grid “Actions” menu
If you do not see the highlighted option above, you may not have permissions for this feature or the feature may not be enabled.
Managing Flags
From the data grid, use the grid filters to narrow the list down to the cases that you would like to add or remove flags from.
After the grid has been filtered as needed, click on the “Add/Remove Flags” button to display the flag management screen
You can update up to 100 cases at a time. If more cases are selected, you will receive a warning that there are too many items in the Data Grid.
This screen will show any available flags that can be applied to the filtered cases, as well as any flags that are already applied to any of the filtered cases.
The existing flags are shown at the bottom of the dialog
Adding Flags
To add a flag to all of the filtered cases, simply selected the “Add” link to the left of the desired flag.
Updating Flags
The currently applied flags shown on the bottom of the flag management screen can have their description modified by clicking into the description box of the flag that you would like to modify and changing the verbiage as needed.
Modifying flags affects the flags of every case that you have filtered to in the Data Grid.
Removing Flags
Simply click the "Remove" link on the left side of any of the existing flags that you would like to remove.
Removing flags affects the flags of every case that you have filtered to in the Data Grid.
Flags Collapse
This feature is disabled by default
By default, without this feature, flags will always show as expanded. This feature changes the default behavior to collapse the flags, allowing for a cleaner interface when there are multiple flags on a case.
Collapsed flags will show only the “Flag Type” and the “Description” will be hidden by default
Clicking on the flag, will then expand it to show the flags details.
This feature is implemented on a system-wide level. This means that if this feature is enabled, the flags will be collapsed for all departments