Added in version 6.4
This feature is disabled by default. If you would like to have this feature enabled, please contact MAGNET Support.
You must have the MAGNET Self Service Portal in order to utilize this feature.
In order to utilize this feature, you must be using a supported Payment Integration. MAGNET Support can review your current integration setting and let you know if this feature is available for your payment integration.
Overview
This feature allows for the generation of an email to be sent to any contacts on the case or third parties as appropriate. The email will contain a link to a payment page, where the user will be able to pay for any outstanding fees on the case using the current payment integration.
To send a payment notice, simply select the “Send Payment Notification” option from the “Select Action…” menu. This will display a dialog allowing you to chose which of the contacts on the case should receive the email, as well as allow for any additional contacts to be added to the notification.