After finalizing the review, the “Comments Letter” can be generated if any issues were identified, or the review can be marked as completed if no issues were identified.
If no issue issues were identified, once the review is set to complete, the review is done.
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Pass/Approve Review
To approve the overall Review, select the option for “Pass” or “Approve”. This will close the review step with no further action required.
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Depending on the configuration, the label for the “Approve” option may be different than the images shown in this documentation. |
Waive Requirement
In a situation where the workflow requires a Review step, but the case does not merit the need for a Review, the requirement to complete the Review can be waived by selecting the option, if available, labeled “Waive Requirement”. This will close the review step with no further action required.
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Depending on the configuration, the label for the “Waive Requirements” option may be different than the images shown in this documentation. Additionally, not all clients allow for a Review to be waived, so this option may not be available. |
Fail
If the Review step has been completed and rejected, and for whatever reason the items will not be returned to the citizen for corrections, the review can be failed by selecting the option for “Fail” or “Deny”. This will close the review step with no further action required.
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Depending on the configuration, the label for the “Fail” option may be different than the images shown in this documentation. |
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