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When having access to users private information or PII’s (Personally Identifiable Information), it’s import to protect the users data, specifically when certain data(Social Security Numbers, etc) are not usually included as part of Freedom of Information Requests.
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Secure Fields fields allow for the secure storing of private or sensitive information. The data in these fields can be entered by anyone when creating a new case, but can only be accessed with the proper permissions. |
Protected fields Secure Fields will block out the content of the field and prevent editing of the content, unless a user with permission specifically “unlocks” the field.
Protected fields Secure Fields can be configured for any standard AIF as well as AIF fields used in the contact screen.
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