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When having access to users private information or PII’s (Personally Identifiable Information), it’s import to protect the users data, specifically when certain data(Social Security Numbers, etc) are not usually included as part of Freedom of Information Requests.
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Protected AIF fields allow for the secure storing of private or sensitive information. The data in these fields can be entered by anyone when creating a new case, but can only be accessed with the proper permissions. |
Protected fields will block out the content of the field and prevent editing of the content, unless a user with permission specifically “unlocks” the field.
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If the user does not have permission a question mark icon is displayed next to the field, that upon hover displays a tooltip “You do not have permission to view or edit this data. Please contact an administrator to request access to secure fields”
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