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6.0

This documentation does not detail managing conditions from the admin panel. For that documentation go here

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Feature Overview

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CD:Case Conditions: Feature Overview
CD:Case Conditions: Feature Overview

Condition Anatomy

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CD:Case Conditions: Condition Anatomy
CD:Case Conditions: Condition Anatomy

Condition Group and Type

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Condition Group and Type
Condition Group and Type

Examples of Groups

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Examples of Groups
Examples of Groups

Examples of Types

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Examples of Types
Examples of Types

Severity

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CD:Case Conditions: Severity
CD:Case Conditions: Severity

Rules

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CD:Case Conditions: Rules
CD:Case Conditions: Rules

Actions

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CD:Case Conditions: Actions
CD:Case Conditions: Actions

Inheritance

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CD:Case Conditions: Inheritance
CD:Case Conditions: Inheritance

What data is inherited?

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What data is inherited?
What data is inherited?

Data not inherited

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Data not inherited
Data not inherited

Managing Conditions on a Case

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Managing Conditions on a Case
Managing Conditions on a Case
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Conditions Document
Conditions Document

Adding Conditions

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Adding Conditions
Adding Conditions

Editing Conditions

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Editing Conditions
Editing Conditions

Condition Variables

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CD:Case Conditions: Condition Variables
CD:Case Conditions: Condition Variables

Deleting a Condition

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Deleting Conditions
Deleting Conditions

Setting a Condition Status

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Setting a condition status
Setting a condition status

Conditions Document

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Conditions Document
Conditions Document

Conditions Ordering

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Condition Ordering
Condition Ordering