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Info

Be aware
If there are multiple contacts on the case that have the same email address, the most restrictive option for receive texts will be used. So if one contact type is set to receive texts and another contact type with the same email address is not, no texts will be sent.

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Per Message Pricing

In addition to the Licensing, Maintenance and Support costs for the SMS feature, there will be additional charges based on the number of messages sent.

Info

A "message" is considered any text up to 320 characters in length. If a "message" is greater than 320 characters than it will be considered more than one message.

Pricing is based on "segments", not the actual number of texts sent. A segment is the message charterer count broken up into 320 character pieces. Most messages are two segments.

Per message pricing is billed by Twillo. We do not charge any extra per fee message and rather will bill the costs per the agreement with the client as incurred.

The current cost per message at this time is $.0075 per segment. As most messages currently sent by MAGNET will be two segments, the estimated cost per message is $.015 and is subject to change.